Smart Libraries, Smarter Librarians: Potential in AI

Exploring the potential and risks of using AI in libraries

For over fifteen years, I’ve been deeply committed to educational advancement and access to knowledge, a dedication that has manifested in the launch of innovative services. As an educator and thought leader, I have significantly influenced the library sector's professional discourse through publications and conference presentations.

I want to develop a space for discussion and community in libraries and knowledge hubs around the next frontier: Artificial Intelligence. 

This newsletter will focus on these elements of AI in libraries:  

  • Understanding AI: Providing a myth-busting introduction to the definitions of AI and helpful resources and product reviews to help you gain a deeper understanding. 

  • Opportunities for AI in Libraries: What tools are available, and how can they support our internal productivity and customer engagement? 

  • How we should prepare our customers: Whether we serve the general public, those in higher education, or other professionals, AI will impact their lives. How can we be a reliable source of information for AI-curious clientele? 

  • The risks and gaps within AI: AI is still in its infancy, and Big Tech often prioritizes growth over safety. I’ll discuss privacy, bias issues, misinformation and skill degradation. 

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Exploring the potential and risks of using AI in libraries